The Endless Cycle of Operational Drag
You’re constantly balancing the drive for 100% occupancy with the need to manage a growing list of services and amenities. Your team spends hours manually tracking room utilization, service performance, and ancillary revenue in disconnected spreadsheets, making it impossible to see the true financial health of your community.
You know that every vacant unit is lost revenue and every inefficient service cuts into your margins, but you’re making strategic decisions with lagging data.
This isn’t just inefficient—it’s holding back your growth.
87.8% national average occupancy
meaning most communities are leaving significant revenue on the table.
40–60% of Costs
are dedicated to staffing, making operational efficiency a critical driver of profitability.
15+ hours lost weekly
per leader on administrative tasks that could be focused on resident satisfaction and revenue growth.
The High Cost of Building It Yourself
Considering an in-house BI platform?
The reality is a risky, expensive project that rarely delivers on its promise.
$350k+
typical first-year cost for a 40-location provider to build a comparable solution.
$240k+
average annual cost just to maintain and support an internal platform.
18+
Months
average build time, delaying your access to critical insights and a tangible ROI.
Your Operations HQ
It’s time to trade reactive management for a proactive strategy.
HQ by CareWork transforms your entire operational process, giving you the tools to drive revenue and efficiency.
Working with multiple vendors? No problem! We can connect them all.
The Old Way
- Occupancy Blind Spots
- Unclear Service Performance
- Inconsistent Contract Data
- Disconnected Financials
With HQ
- Up-to-Date Occupancy & Vacancy Dashboards
- Ancillary Revenue & Service Tracking
- Automated Contract Trend Analysis
- A Single, Unified View of Your P&L
Automate Your Workflows. Simplify Your Day
In Independent Living, smooth operations are the key to resident satisfaction. HQ’s workflow automation allows you to standardize critical processes—from service billing to maintenance requests—reducing the risk of human error, increasing accountability, and ensuring a seamless resident experience.
Purpose-Built for
Independent Living Management
Occupancy & Revenue Management
Maximize your revenue with a clear view of room utilization, contract trends, and vacancy rates to inform your sales and marketing strategy.
Ancillary Service Tracking
Understand the true performance of your dining, wellness, and other services to optimize offerings and drive ancillary revenue.
Cost Control Dashboards
Get a firm handle on your operational costs, from staffing to procurement, to protect your margins and improve your bottom line.
Resident & Family Reporting
Easily generate reports on service utilization and community engagement to keep residents and their families informed and satisfied.
A True Partnership
for Your Success
Your journey with us doesn’t end at launch. Every client is paired with a dedicated team member for ongoing guidance, and our support team resolves most issues the same day.
We’re not just a vendor—we’re your partner, invested in your success every step of the way.
Trusted by Operations Leaders
HQ by CareWork gave us a clear, unified view of our occupancy and ancillary revenue for the first time. We were able to identify opportunities that led to a 5% increase in revenue in just six months. It’s an essential tool for any operator focused on growth.
— [Name], Chief Operating Officer
Become the Strategic
Leader Your
Community Deserves
Trade hours of manual spreadsheet work for moments of high-impact strategy. Get the objective data you need to build a thriving, profitable community, prove your success to stakeholders, and lead your team with confidence. HQ by CareWork gives you the tools to move beyond administrative tasks and become the visionary leader your organization needs.
Your Data,
Your Way.
A Truly Custom Platform Built
for Your Unique Needs.
White-Glove Implementation.
Zero Heavy Lifting.
Forget the typical IT project.
Forget the typical IT project. Our proven, white-glove process is led entirely by us. With a dedicated client success team and same-day support, you’re always in good hands.
1.
Connect Your Systems
2.
We Build Your HQ
3.
Launch & Go Live
4.
Continuously Innovate
The Clarity You’ve Been Missing is One Click Away.
Solutions
Company
Trust & Compliance • SSL Encrypted • Your data privacy and security are our top priorities.