The Endless Cycle of Managing Complexity
You’re not just running one business—you’re running four or five, all under one roof. Each level of care has its own unique operational challenges, financial models, and regulatory demands. Your teams are siloed, your data is fragmented across different systems, and getting a true, portfolio-wide view of your community’s health is a monumental task.
You know that the key to growth is a seamless resident experience and a holistic operational strategy, but you’re trying to achieve it with a disconnected toolkit.
This isn’t just inefficient—it’s hindering your potential.
4+ business lines
are often managed under a single CCRC, each with unique operational needs.
7–10 year average stay
for a resident, making a seamless journey and consistent data crucial for success.
15+ hours lost weekly
per leader on administrative tasks that could be spent on strategic, portfolio-level planning.
The High Cost of Building It Yourself
Considering an in-house BI platform?
The reality is a risky, expensive project that rarely delivers on its promise.
$350k+
typical first-year cost for a 40-location provider to build a comparable solution.
$240k+
average annual cost just to maintain and support an internal platform.
18+
Months
average build time, delaying your access to critical insights and a tangible ROI.
Your Enterprise Command Center
It’s time to trade fragmented management for a unified strategy.
HQ by CareWork transforms your entire CCRC operation, giving you a true, full-spectrum view of your community.
Working with different vendors for each level of care? No problem! We can connect them all.
The Old Way
- Siloed Care Levels
- Fragmented Financials
- Inconsistent Resident Data
- Disparate Systems
With HQ
- Portfolio-Wide Performance Dashboards
- Unified, Cross-Continuum P&L Reporting
- Seamless Resident Journey Analytics
- A Single, Unified Platform for Your Entire CCRC
Automate Your Workflows. Simplify Your Day
In a CCRC, consistency across the continuum is vital. HQ’s workflow automation allows you to standardize key processes—from resident transitions to financial reporting—reducing the risk of human error, increasing accountability, and ensuring a seamless experience for residents and staff alike.
Purpose-Built for
CCRC Management
Full-Continuum Dashboards
Get a true enterprise-level view of your operation, with the ability to monitor KPIs across every level of care or drill down into a specific community.
Cross-Level Financial Analysis
Understand the complete financial health of your CCRC by unifying revenue, expense, and margin data from all lifestyles, including independent living, assisted living, skilled nursing, and memory care.
Resident Journey Tracking
Gain insights into how residents move through your continuum of care, allowing you to forecast needs, manage transitions, and improve the resident experience.
Enterprise-Level Risk Management
Identify and mitigate risks at a portfolio level, from clinical compliance in skilled nursing to occupancy trends in your independent living community.
A True Partnership
for Your Success
Your journey with us doesn’t end at launch. Every client is paired with a dedicated team member for ongoing guidance, and our support team resolves most issues the same day.
We’re not just a vendor—we’re your partner, invested in your success every step of the way.
Trusted by CCRC Leaders
Managing a CCRC is like conducting an orchestra with four different sections playing from different sheet music. HQ by CareWork is the conductor’s score—it brings everything together, in harmony. For the first time, we have a single, unified view of our entire operation, and it has been a game-changer for our strategic planning.”
— [Name], Administrator
Become the Strategic
Leader Your
Community Deserves
Trade hours of data wrangling for moments of high-impact, portfolio-level strategy. Get the objective data you need to build a truly integrated community, prove your value to the board, and lead your team with a unified vision. HQ by CareWork gives you the tools to move beyond administrative tasks and become the visionary leader your organization needs.
Your Data,
Your Way.
A Truly Custom Platform Built
for Your Unique Needs.
White-Glove Implementation.
Zero Heavy Lifting.
Forget the typical IT project.
Forget the typical IT project. Our proven, white-glove process is led entirely by us. With a dedicated client success team and same-day support, you’re always in good hands.
1.
Connect Your Systems
2.
We Build Your HQ
3.
Launch & Go Live
4.
Continuously Innovate
The Clarity You’ve Been Missing is One Click Away.
Solutions
Company
Trust & Compliance • SSL Encrypted • Your data privacy and security are our top priorities.